Improving sales is one of the core catalysts to achieving business growth. To achieve improved sales performance, you need to improve your sales process and development of your sales professionals.
A perennial problem with selling is managing the relationship between the prospective customer and the sales person. Firstly, successful sales people engage and build relationships while subsequently maintaining a professional distance throughout the sales cycle. Secondly, they have to determine their use as information providers or multi-quote makers. Further to that, doing everything they are asked and in the way the customer expects.
Selling, just like that of any other profession, can be taught. Certainly it is not a gift, a superpower or part of your DNA as some people may have you believe. It is a set of skills, knowledge and understanding that can be studied, learned and practiced like any other profession.
Our consultants apply a methodology and implementation incorporating learning from sports, philosophical thinking and psychiatry, importantly made simple and understandable. In short, this results into a practical process to develop and drive the sales function, without relying on the “gift of the gab” or “sales person magic” style hoodoo!
We can provide:
- Sales Process Audit
- Development and implementation of sales process
- Team and individual sales training. For example Cold calling, Enquiry qualification, Building value and Listening
- Theory of marginal gain
Start your sales improvement today… Get our sales process development.